Building Access Rights Exception Requests

OVERVIEW

As we move forward we are moving to a model in which each staff member will be given the appropriate access rights for the buildings in which their job requires them to have access rights to.

This will be based on each staff members role and job responsibilities.

For example, the Central Database Manager, by default only needs access to the CVL office, but not the campuses, since their primary job responsibilities are at CVL. If there is a need for the Database Manager to get into a campus building after hours, they will need to make sure that this visit is scheduled to take place during open business hours OR they will need to coordinate a time in which someone with access to that building can be there to let them inside.

PRIMARY ACCESS TYPES

The two primary types of access rights are…

• External/Internal door access (the ability to access both external and internal doors)
• Internal door access (the ability to access secure doors inside the building).

WHO HAS WHAT ACCESS TYPE?

FILTERING REQUESTS

As a Supervisor, it is important that you help filter and limit requests to actual needs and/or by helping your team member find alternative ways to accomplish the need within the existing building access options (i.e. if possible, going to that building during business hours when someone is already there, etc.). When exception requests are brought to you by your team members, please note that ALL EXCEPTION REQUESTS NEED TO BE SUBMITTED BY YOU through Fresh Service.

This can be done by clicking the +NEW button in the top right corner of the screen. Then select the “SERVICE REQUEST” option (See below)… 

Next, choose the “Building Security” option (See below)…

Next, choose the “Building Access/Keys” option (See below)...

PROVIDE AS MUCH DETAIL AS POSSIBLE

Please provide details for the exception request. If this is a temporary need, (please provide start and end dates and times) or a permanent need.

If you have any questions, please email wes.pederson@eaglebrookchurch.com