Zoom will be installed on your computer and launch automatically every time you login.  When Zoom starts, you will see the sign in button below.  Click on “Sign In with SSO”. *NOTE: If you’re using a Mac, your screen will look a little different.  Please click on the “Sign in with SSO” button. The below screen will appear.  The company domain line should already be filled in with “eaglebrookchurch”.  If not, go ahead and type it in.  Click continue.    Your internet browser should open to the Microsoft login screen.  Sign in using your email address and network password (aka the password you use to login to your computer/email). You will be asked, if you haven’t already, if you want to save your login.   If you choose “yes”, Zoom will automatically login in the future. If you select “no”, you’ll need to login each time.    You may now see a prompt to enable the Zoom add-in app.   You can allow this.   You should now be logged into Zoom.      

Zoom Audio Changes Go to your Zoom settings Select AUDIO in the left pane UNCHECK the box AUTOMATICALLY ADJUST VOLUME Click the ADVANCED button in the lower right corner DISABLE the following:    SUPPRESS PERSISTENT BACKGROUND NOISE SUPPRESS INTERMITTENT BACKGROUND NOISE “X” out of the window and log out of Zoom.   Please send an email to helpdesk@eaglebrookchurch.com if problems persist.

Click Options / Settings in Zoom Select AUDIO on the left and verify your SPEAKER setting on the right side of the page.   It should be set to SPEAKER if no headphones are plugged in. If headphones are plugged in - be sure to check the box USE SEPARATE AUDIO DEVICE TO PLAY RINGTONE SIMULTANEOUSLY

Click OPTIONS  Select SETTINGS Select AUDIO Hit the ADVANCED BUTTON

Click on your initials / picture in the upper right corner of the Zoom Client Scroll down to CHECK FOR UPDATES

1. In the search bar of your computer, search for Control Panel and open the application 2. Once in Control Panel, find the settings titled Programs and Features OR Uninstall a program and click into it. Depending on the layout of your settings, it will look like one of the two options below: 3. Once in the Programs and Settings panel, find the Zoom Workplace app. Right-click on the application and select Uninstall 4. On the next prompt, select Yes 5. When asked if you want the app to make changes to your computer, select Yes 6. Once uninstalled, navigate to https://zoom.us/download in a web browser of your choice. In the Zoom Workplace for Windows section, select the blue Download (64-bit) option 7. Once downloaded, find the download in your Downloads folder within File Explorer. Double-click on the installer to start the install process 8. Once the new version is installed, select Sign In and then select the SSO button (we use Single Sign On for Zoom) 9. For the domain, enter eaglebrookchurch, then select Continue 10. You will be redirected to your Microsoft login. If already logged in, you will be redirected back to Zoom. Otherwise, log in with your Microsoft account to be redirected back to Zoom.